Nov 28, 2021  
2020-2021 College Catalog 
    
2020-2021 College Catalog [ARCHIVED CATALOG]

BUSN 130 - Customer Service For Business Professionals


Total Credits = 3
Lecture = 3 / Laboratory = 0

This course is designed to provide students with training and practice in providing the highest level of customer service for both external and internal customers. This course will provide students with a  foundation of knowledge regarding customer service that will prepare them to sit for the National Retail Federation Customer Service Exam.